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Cancellations and Refunds

Upon cancellation of the transportation or travel services, where you, the customer, are not at fault and have not canceled in violation of the terms and conditions, if any, of the contract for transportation or services, all sums paid to this agency for services not received by you will be promptly refunded by this agency to you unless you otherwise advise this agency in writing.


Right of CA. Customer To Make a Claim on the
CA. Travel Consumer Restitution Fund


In the event of this travel agency’s default, you may be eligible for a refund of up to $15,000 from the California Travel Consumer Restitution Fund. If you were located in California at the time of your purchase, you have a right to make a claim against the Fund for a refund of any money paid to this agency that is due because of this agency’s bankruptcy, insolvency, cessation of operations, or material failure to provide the transportation or travel services sold. The claim must be filed within 60 days (or in some limited circumstances, within one year) after you become aware of your loss. For a claim form or additional information, write to:

Travel Consumer Restitution Corporation,
P.O. Box 6110,
Larkspur, CA 94977-6001

 

Trust Account Disclosure

California law requires certain sellers of travel to have a trust account or bond. This business has a business client trust account.

Registration as a seller of travel does not constitute approval by the State of California.


Disclaimer of Liability

This Travel Agency is acting as intermediary or as agent for suppliers in selling services, or in accepting reservations or bookings for services which are not directly supplied by this Travel Agency (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). This Travel Agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term "guaranteed" is specifically stated in writing on your ticket, invoice or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings or reservations. Your retention of tickets, reservations or bookings after issuance shall constitute a consent of the above, and an agreement on your part to convey the contents hereof to your travel companions or group members. This Travel Agency herein gives notice that it cannot be held responsible for any disruption of travel and/or related services, due to Monetary Crisis, Political or Social Unrest, Labor Problems, Mechanical or Construction Difficulties. Climatic Aberrations, Local Laws, Diseases or Novel Conditions , including Terrorism intent.

 

 

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